Thank you for shopping at TrezorModelOne .com, your trusted source for crypto wallets worldwide. We strive to ensure your satisfaction with every purchase. Please read our return policy carefully to understand your rights and responsibilities.

*30-Day Return Policy*

We offer a 30-day return policy from the date of delivery on eligible items. If you are not entirely satisfied with your purchase, you may return it for a refund or exchange under the following conditions:

1. *Eligibility Criteria:*

- Returns are accepted within 30 days from the date of delivery.
- The product must be unused, undamaged, and in its original packaging.
- Accessories, manuals, and any included items must also be returned.

2 *Non-Returnable Items:*

- Items marked as non-returnable on the product page.
- Products that have been used, altered, or damaged by the customer.
- Customized or personalized items.

3. *Return Process:*

To initiate a return, contact our customer support team at [
support@TrezorModelOne .com](mailto:support@TrezorModelOne .com) within 30 days of delivery. - Provide your order number, reason for return, and any supporting photographs (if applicable).
- Our team will assess your request and provide further instructions on returning the product.

4. *Return Shipping:*

- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

5. *Refunds:*

- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 7-10 business days to the original method of payment.

6. *Exchanges:*

- If you wish to exchange an item, please follow the return process for the original item and place a new order for the replacement.

*Contact Us*

If you have any questions about our return policy, please contact us at [support@TrezorModelOne .com](mailto:support@TrezorModelOne .com). Our customer support team is available to assist you and ensure your satisfaction.

*Note:* This return policy is designed to comply with Google policies and regulations for an Indian-based company selling crypto wallets worldwide. We reserve the right to amend this policy at any time without prior notice.